Frequently asked questions
FAQ
Do you offer free shipping?
Do you offer free shipping?
Yes! We proudly offer FREE SHIPPING on all orders, so you can enjoy your favorite TwinkleCapy products without any extra cost.
What is your return policy?
What is your return policy?
We offer a 30-day money-back guarantee. If you’re not fully satisfied with your purchase, simply contact our support team within 30 days of delivery for an easy return or exchange.
How long does delivery take?
How long does delivery take?
Delivery typically takes 7–15 business days, depending on your location. We’ll send you a tracking link as soon as your order ships so you can monitor its progress.
Can I gift TwinkleCapy products?
Can I gift TwinkleCapy products?
Of course! Our products make perfect gifts for kids, friends, and family — ideal for birthdays, baby showers, holidays, or décor lovers who enjoy cute, cozy lighting.
Where are TwinkleCapy products made?
Where are TwinkleCapy products made?
Our products are designed with love and care and manufactured by trusted partners who meet strict quality and safety standards to ensure durability and satisfaction.